Tech Guides
Practical answers to the problems that stop work. Every guide here was tested before it was published, and every claim in it cites where it came from.
Microsoft Entra ID
The MFA registration loop, and the credential that breaks it
A Conditional Access policy that requires MFA can block the page where users register MFA. Here is how to get someone in today and stop it recurring.
Exchange Online
Nothing is moving to the online archive, and the five conditions that stop it
An archive policy that never runs is usually blocked by one of five documented conditions, including a size threshold and a label that cannot archive.
Microsoft 365 Groups
550 5.7.193, and why outside senders cannot email your Microsoft 365 group
External mail to a Microsoft 365 group bounces with 550 5.7.193 because groups reject unauthenticated senders by default. Here is the fix and a lookalike.
OneDrive
Known Folder Move silently does nothing, and the old policy that is usually why
Known Folder Move fails silently when Windows Folder Redirection got there first. Here is the blocker, the migration path off it, and the rollout limits.
Power Automate
Your Power Automate flow turned itself off, and the deadline that decided when
A flow nobody touched stops running because of an inactivity deadline set by the licence behind it. Here is the deadline, the warning, and what to check.
Exchange Online
A shared mailbox will not appear in Outlook, and which of the three causes you have
A shared mailbox missing from Outlook has three separate causes with three different fixes. Here is how to tell them apart before you change anything.
SharePoint
Locked for editing by another user, when there is no other user
Three different SharePoint locks produce the same message and need different handling. Here is how to tell which one you have before forcing anything.
SharePoint
This link has been disabled, and the two settings that decide it
A SharePoint sharing link that reports itself disabled is usually a site-level setting overriding a permissive tenant one. Here is which setting wins and why.
SharePoint
Documents that will not show up in SharePoint search, and the four reasons why
A document search cannot find is usually not an indexing fault. Four causes, how to tell them apart, and why pressing reindex twice makes it slower.
Microsoft Teams
Teams guest access fails in four different places, and only one of them is in Teams
Guest access in Teams depends on settings in Entra ID, Microsoft 365 Groups and SharePoint as well as Teams. Here is the order to check them in and why.
